- Item Type: Coffee & Tea mug
- Material: Ceramic
- Size: Top Diameter: 8.2 cm, Bottom Diameter: 7 cm , Height: 8 cm
- Color: Black, White
- Capacity: 400 ml
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well wrapped arrived fast and in good condition.
Very well packed! The mug is gorgeous! Shipping fast
Very cool cup, fully corresponds to the description. The cup is very comfortable, it seems small, but to the edges it fits as much as 430 ml! In the photo, a white cup and a cotocup of the same volume) The order is very satisfied, i think to order a couple more such cups.
All right, Cup round
Fast shipping, solid packaging and nice product! Super, thank you! :)
Well packaged product and quality. Arrived in Bethlehem in 20 days. Recommend to everyone!
The mug is beautiful, very nice. The description fully corresponds, the quality is good, i am very satisfied! Delivery three weeks-not long. I ordered from this store because it packs the goods well and there are no complaints. My mug was also perfectly packed, delivered intact. Thank you seller
Very beautiful. Came very well packed without blemish. Great product, recommend!
Perfectly packed. Quality is quite. I recommend!
Really pretty and cute. Perfectly wrapped. Thank you store. Recommend.
Thank you, great!
400 ml is under the bezel.
Great, same as the picture. Arrived quickly and very well packed. Thank you.
They looke awedome. Very very cute. I love them.
The mug is very nice, but beware because the store doesn't normally send out invoices.
I ordered a white mug. The mug box was additionally packed in a thick thick foam frame. No damage, the product corresponds to the description. Excellent mug, roomy and easy for its volume. I will order black.
Arrived in perfect condition, am very happy.
Lovely cup. Packed in puffed polyethylene and foam, came in intact. I bought a black cat as a gift to the mistress. I will order more. I got here fast!
The order was three weeks, perfectly packed. I order such a mug for the second time (the first was black), i really like it. Ears do not interfere with drinking. Cool mug. Thank you store
Mug cool, large quality made, delivery fast
Perfectly wrapped. Everything perfect
Very very cute! I 'M glad my purchase!