- Item Type: Floor Mat
- Material: Flannel
- Size: Optional
- Anti-slip: Yes
- Features: Soft Carpet, Cat Printed Mat, Floor Mat
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
40x60cm only 3 cats. The floormat has a nice furry feel.
Chic mats. Cute, soft and oooochen pleasant. Very satisfied with the purchase. Delivery is just super fast to moscow less than 2 weeks. Thank you very much to the store!
The mat was delivered already erased at the fold. But, in general, the mat is normal. Bed the cat. Delivery 2 weeks.
Rychlé dodání, výborná kvalita, určitě koupím ještě větší rozměry! Doporučuji
Arrived fast enough. The truth is a little smeared eyes at cats. But it's not critical to us.
Very nice and comfortable
The rug is straight silk-very nice tactile. Pile is soft, non-linear, the mat itself is soft, came quickly. I'm happy
Carpet is happy. Soft, the pictures on the mat correspond, as in the photo of the store. I was satisfied. The parcel came quickly.
Soft. Delivery in 10 days.
THE mat is cuddly, printing is not 100% perfect, has some flaws, but overall is OK.
Beautiful carpet besides too beautiful for the kitchen he left for my room, very soft. Very fast delivery and communication with the store top! Thank you very much I am delighted with my purchase I highly recommend this seller
Ok. Thanks. Good quality.
I arrive super fast! And the product is perfect
Excellent mat, exactly the same as in the photo)) the order came very quickly, a little more than a week passed!! thanks, very satisfied! Recommend store))
The product has arrived on schedule (1/2 months) and match the description.
I arrive earlier than expected.
Soft, nice mat. If there are traces on the pile, the drawing becomes incomprehensible...
Very pretty & super soft to step on!
The second time i order, everything is super, thank you!
Beautiful and very soft
Excellent. Fast shipping
Background are much more darker in their photos otherwise I am satisfied with my order.fast delivery too.