We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Look good all well wrapped and arrived safely
Four weeks to minsk. Track tracked. The pendants are very cute. The chain does not look very strong. As a gift, the store put two rubber bands of incomprehensible purpose with the inscriptions "friendship" and "happiness". However, if there is a thick pack of cash bills-useful;)
Thank you! Everything is fine! Delivery 3 weeks. Amethyst cat above all praise-it's just wonderful!
Thank you! Everything is fine! Delivery 3 weeks.
Fully corresponds to the description
Very beautiful pendants. Natural Stone. We came quickly, in two and a half weeks. Everything is packed qualitatively. Without defects.
Very fast delivery and i like the product It would be good, to compensate for that purchase of 4 units, because it is not very cheap and it is 4 Thank you marta
Super nice and similar to the photo. En p is ado and well done, the chain it brings with it is size is tandar, shorty and it looks better on a longer one but you can wear whatever you want because it has a big one like that that's great! Haunted! Thank you very much
Fast delivery and product as described. Recommended store
Bigger than i expected.
It's very good, quality price, it's nice. Recommend store
Very nice as in the photo and well packed, it weighs quite but x the price can't be ordered more.
Great supplier, excellent communication, fast shipping and the products all arrived well packaged and in perfect condition. Great products, great price. Will be using supplier in the future. Very, very good supplier.
Unlike the picture, the body and head stone had a different orientation, but I guess you cannot be too demanding for a cheap pendant. It's otherwise looking good.
Beautiful good pendants, correspond to their description. by the way, i recommend!!! the most popular cashback service, if you want to return from 7% to 30% from any purchase on ali-sign up on the link epngo. bz/cashback_index/4tpq0p (before the point remove the gap) all purchases need to be done through the transition from this site or through the plugin in the browser. link to epngo plugin. bz/cashback_install_plugin/4tpq0p (remove the gap before the point). As soon as 20 cents accumulate-you can output on the phone, wallets, and, most importantly-on any bank card, dig quickly, i'm very happy, because. I buy a lot in online stores, especially on ali. For 2 months returned> 3 tr, more> 1500 in turn. try, you do not lose anything, but only get, more precisely-save.
Thank you! very beautiful seals! fast delivery! the store put a beautiful, original chain as a gift!
Super! Beautiful pendant
Arrived in 20 days very beautiful thank you.
Beautiful pendant as in the photo.
Perfect! I loved it! Thank you very much! It's big and beautiful. Very happy
Waited a month. Everything is done neatly and qualitatively. Only in the photo more pink quartz, and in reality light. And i will change the chain to a long one, it's short.