We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glasses as in the photo, ordered black silver, look cool, but!! In them almost nothing is visible)))))) very dark))))))
I really liked the glasses. Packed at the highest level, plus a cover for them and a napkin for rubbing lenses.
Glasses are excellent for its price, shipping fast, parcel tracked
good
So so
Pretty and advanced design!
The sunglasses are very well made I absolutely love them they are so stylish and cute definitely recommend Shipping was fast too
The glasses came with marriage, there was no metal insert-holder on one perfume. But thanks to the store, he solved this question
V nice..fast delivary
Very good quality!
Good
You brýle jsou úžasný, DOPORUČUJI
Delivery 3 weeks to kemerovo. Packing is good, glasses without scratches and other flaws. On a large face the most that. I recommend the store.
It's better than peraba is, i arrive when i had to arrive.
Quality is good, came safe and sound
Beautiful! I received also dishcloth and sheath
These are amazing! Fast delivery, amazing quality, they come with a cleaning cloth and a carrying pouch! Will be buying again for sure!
To yekaterinburg the parcel reached for 2 weeks, glasses of medium porosity, frame thick
Pack came after 40 days. This is my another couple, from this store.
Original chic glasses! Delivered well packed.
The glasses are just super mom very much. I liked the delivery 2 weeks to tula.
Package arrived safely and pretty fast, it exactly look like the picture. Thank you
Perfect!
Are Super! Can ciut too large, but I see in Michael Wiśniewski perfectly! Convenient, light. Seller zapakował extra!
Thanks a case and cloth for eyeglasses, sunglasses are beautiful, nicely the prezentują on face and quickly next. I am very glad and recommend